Refund Policy

If you are not happy with your purchase and wish to return an item, you have the right to do so. Please contact us at support@opulentiss.com within 30 days of receiving your order. Provide us with your order number as well as the reason for your return. Our customer service will review the return request and will send further instructions if the return is approved. Returned items must be unused, in the same condition that we sent them to you, and must include all accessories, manuals, and documentation. Opulentiss reserves the right to deny return for justifiable reasons, in particular when the returned item does not meet conditions specified above or there is a suspicion that the item has been used or the Client abuses its right to refund. Opulentiss does not cover the shipping cost for returned products. Any shipping fee has to be paid by the customer.  

Kind regards,
The Opulentiss Team